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Techno I provide Customer Relationship Management (CRM) software and applications with a focus on sales, customer service, marketing automation, analytics and application developmentSalesforce implementation.

Salesforce CRM unifies marketing, sales, commercial, service, and IT teams with Customer 360, an integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your sales force on what matters now: stabilizing, reopening it, and delivering exceptional customer experiences again.

Implementation: We will work with you to strategically plan your implementation, regardless of size or scope. We’ll then help you configure and integrate your Salesforce products, tailoring them to your specific business needs.

Optimization: Optimizing your use of Salesforce adds value to your business. One of the best tools for understanding skill upgrades is the rating. Our assessment is designed to understand your business and help you leverage Salesforce’s capabilities to ensure your technology setup is optimized and aligned with your business processes.

Delivery & Execution:Make sure you’re getting the most from your investment in Salesforce and managed services ensure successful implementations, improve current usage, provide deep technical expertise and operational support, support business processes and allow you to focus on your core business.

Integrations: Integrations with Salesforce are key to unlocking the best value of the platform in your organization. We have experience building integrations with Salesforce products and non-Salesforce ecosystem tools including Salesforce connectors, APIs and third-party software.

We have also developed custom integration solutions that leverage our Salesforce development capabilities and our customers’existing Enterprise Service Bus (ESB) software, such as MuleSoft. Data flows more efficiently across the organization, fuelling business and further increasing the value of Salesforce.

As a trusted Salesforce consulting partner, we work with you to solve the challenges of discovering and understanding your business when using Salesforce.

Typical Salesforce problems we solved for our clients include:

  • Adapting sales and business processes to their Salesforce setup
  • Improving license usage and user adoption Improving user experience by optimizing Salesforce’s landing page data; Power Salesforce, Other Platforms
  • Business Deploy reports and dashboards to gain insights into business KPIs and KPIs.
  • Our Salesforce-certified team enjoys working with our customers to provide solutions that meet evolving business needs.
  • Our goal is to eliminate Salesforce challenges to ensure the success of your business and provide unmatched customer service.